Laurel Ortega, Office Manager


Laurel was born and raised in Tacoma, WA and enjoys all outdoor activities. She graduated from Washington State University with a BA in communications and is a very enthusiastic alum, “GO COUGS”! As the office administrator at A2, Laurel has demonstrated that she is not only dependable and hardworking, but is also a genuine, kind, and trustworthy individual that everyone can rely on, both patients, clients, and staff alike. She is considered to be the A2 glue that keeps everything running smoothly from not only patient/clients concerns, but the staff’s as well.

"A2 staff are friendly and informative. All my questions and concerns were addressed. I looked forward to my appointments because even if I didn’t see my progress, because it was so gradual, the staff here made sure to celebrate every move forward. I thought I’d always have a limp/never recover fully, but I was wrong!"

− Amanda

"Last Sunday I played full court basketball for the first time in 15 years. I will qualify the contest by saying it happened on a court just out of the back door of an elder care center. The teams consisted of a 7 year old, an d8 year old, a young woman in flip-flops (I played in sandals), a woman who proudly stated she was 55 years old (I retorted with my age of 65), and a couple of other young guys that really played well. I ran the court, I played defense, blocked shots, made shots (missed a lot), got lots of rebounds, and talked a lot of smack while playing with a group of people a lot younger than me. I even made a behind the back-twisting fall-away shot, then fell and tumbled on the court. I jumped up and continued to play, and we played for about 45 minutes.
I attribute my ability to play this game that I love so much again to the excellent training receive from Kristy who is a trainer at A2 Physical Therapy. I have worked out and trained since I was very young. I played high school basketball, baseball, and I ran track. I spent 20 years in the Army with all the training requirements associated with that occupation. I played on community and city leagues, and I have trained with weights for many years. The training program Kristy has devised for me at A2 is rigorous, thorough, diverse, fun, challenging, and focused. She prepares workout plans that are age and fitness level appropriate. My work out now is so much different then it was when I first started. She both trains me individually and as a couple. I run, jump, stretch, lift, balance, squat, push, pull, and every other movement you can imagine. I look forward to going to my workout every time. Kristy is completely in charge of every workout. I am retired, and my training at A2 allows me to fill the need to accomplish something positive every day I work out. I am doing physical activity with ease that I would not have thought I would be able be able to accomplish at the age of 65 such as hiking on Mt Rainer and running 4 days per week. Kristy and A2 have really changed my life…"

− William

"Everyone at A2 is fantastic. Had a great experience from the 1st phone call. Don't change, you guys are awesome!"

− Doug