Laurel Ortega, Office Manager


Laurel was born and raised in Tacoma, WA and enjoys all outdoor activities. She graduated from Washington State University with a BA in communications and is a very enthusiastic alum, “GO COUGS”! As the office administrator at A2, Laurel has demonstrated that she is not only dependable and hardworking, but is also a genuine, kind, and trustworthy individual that everyone can rely on, both patients, clients, and staff alike. She is considered to be the A2 glue that keeps everything running smoothly from not only patient/clients concerns, but the staff’s as well.

"I started at A2 about mid-July and I am in the 9:00 am Friday class. A2 has opened me up to new levels of a workout. There is no “golden Standard”. Everyone goes to the best of their abilities. I feel like I can workout without being judged. In my class there are my mom, dad, aunt Lori, aunt Amber, my cousin Mandy and our newest addition Randy. Kristi is always encouraging us to give our all. She is never telling us that we aren’t doing the workout right. Instead she helps us grow by kindly telling us if we do it this way we will get more out of it and she always helps us get there. I decided to do cross country this year and I feel like I can go and be successful and strong because of my A2 workout. Thank you so much for helping me grow in my health."

− Genevieve

"A2 Physical Therapy has been an amazing place to be at for the past 3 years training with Kristi Cruz. I have had knee and shoulder issues and Alika has been great getting me back to doing the things I love. The staff here is always so loving and kind. I know when I come here I am always excited to be here. I love getting the warm smiles from everyone!"

− Haeli

"It was very helpful to be taught exercises I could do at home to alleviate the pain in my back and to make my stomach/diaphragm stronger. It was a great experience and I took away a lot of knowledge to help myself."

− T. Docherty